Welcome to Sassy Silver. By accessing or shopping on our website, you agree to comply with and be bound by the following policies and terms.
Return & Cancellation Policy
Ordered product(s) can be cancelled only within 24 hours of the time the order was placed. Once this 24-hour window has passed, cancellation requests cannot be processed as the item enters full order fulfillment.
Important Note: We do not provide any return service for our customers once an order has been shipped and delivered.
To avoid any inconvenience, we strongly encourage you to carefully view the product images, dimensions, material specifications, and descriptions before making a final purchase.
For any cancellation queries or urgent assistance regarding your purchase, please contact our support team at sassysilverofficial02@gmail.com.
Shipping Policy
All Sassy Silver orders are processed with care within 1–2 business days. Typical delivery times range between 5–7 business days depending on your destination city and pin code accessibility.
Shipping costs are calculated dynamically and may vary based on delivery location and total order value. Free shipping is applicable on qualifying order totals as advertised during checkout.
Delivery Guarantee: We provide real-time tracking details once your package is dispatched. Please verify that your full shipping address is accurate during checkout. All orders will be delivered strictly to the shipping address printed on the invoice.
General Terms
We reserve the right to modify, amend, or update these terms and conditions at any time without prior individual notice. Any updates will take effect immediately upon being published on this page.
Continued use of our website or services following any published changes constitutes your full acceptance of the updated terms.
No, order cancellations are strictly restricted to within 24 hours of purchase time. After 24 hours, items enter dispatch preparation and cannot be cancelled.
We do not provide return services. Please review product photos, details, and dimensions thoroughly prior to placing your order.
Once your order is shipped (within 1-2 business days), tracking details will be sent to your registered email/phone and updated in your "Your Orders" dashboard.
Have Questions About Our Terms?
Our dedicated support team is available to assist you with any inquiries regarding orders, shipping, or policies.