To provide you with a seamless luxury shopping experience, we may collect and process various types of personal information when you browse or make a purchase on our platform:
- Contact Information: Your full name, email address, and phone number.
- Delivery & Billing Details: Shipping address, pin code, and billing address.
- Transactional Data: Payment verification status, order history, and preferences.
- Technical Data: IP address, device type, browser specifications, and usage patterns collected via cookies.
Note: We never directly store your debit/credit card numbers or UPI PINs. All financial transactions are encrypted and processed through certified PCI-DSS compliant payment gateways.
We utilize the collected personal data solely for legitimate business purposes aimed at serving you better:
- Processing, fulfilling, and dispatching your 925 sterling silver jewellery orders.
- Sending real-time order updates, tracking links, and SMS/Email order receipts.
- Providing responsive 24/7 customer care and managing queries or warranty claims.
- Personalizing product recommendations and notifying you about new collection launches or promotions (only if opted in).
- Enhancing website security and preventing fraudulent transactions.
We hold your trust in high regard. We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.
We may share essential information with trusted third-party service providers solely to perform necessary operations:
- Logistics & Courier Partners: To ensure reliable home delivery of your orders.
- Payment Gateways: To authorize and complete payment transactions safely.
- Legal & Regulatory Authorities: Only when required by law or to respond to valid legal processes.
We use essential cookies and automated tracking technologies to enhance user navigation, remember items in your shopping bag, and analyze store performance traffic.
Cookies allow us to recognize your browser on subsequent visits and offer customized features. You can modify or disable cookies through your web browser settings at any time; however, disabling certain cookies may impact store functionality (such as keeping items in your cart).
We implement rigorous technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, loss, or misuse.
SSL Encryption: Our platform uses 256-bit Secure Socket Layer (SSL) technology to safeguard sensitive transmitted data. While no transmission method over the internet is 100% impenetrable, we continuously update our safety protocols to maintain industry standards.
As a valued customer of Sassy Silver, you have complete control over your personal data:
- Access & Review: You can access your account dashboard at any time to review personal order histories and saved addresses.
- Correction: You have the right to update or correct inaccurate profile information.
- Deletion: You may request the permanent deletion of your customer account and personal data from our systems.
- Opt-Out: Unsubscribe from marketing newsletters at any time via the link located at the bottom of our emails.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is managed, please contact our privacy compliance officer directly:
Email Support: sassysilverofficial02@gmail.com
Brand Office: SASSY SILVER 925 Jewellery Head Office, India